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Privacy policy

This legal text provides details on how we collect and process your personal data through the use of our website info@campinglaslomas.com, including any information you may provide through the site when making a reservation or providing your data through the forms provided for that purpose.

By providing us with your data, we inform you that our services are not possible for those persons who are legally prevented from giving consent; therefore, when you submit the forms, you guarantee that you have the necessary capacity to give such consent.

1. Data Controller

Data Controller: Restaurante Las Lomas, S.L. (hereinafter CAMPING LAS LOMAS) Tax ID: B-18.040.196 Registered Address: Ctra. Güejar-Sierra km 6.5, s/n, Güejar Sierra, Granada. C.P. 18.160 Email: info@campinglaslomas.com Commercial Registry of GRANADA: T 483, F 100, S 8, H GR 3487, I/A 15 (26.06.18)

2. What Data Do We Collect?

Personal data means any information relating to an identified or identifiable natural person. This does not include anonymous or statistical data.

We may process the following categories of personal data:

  • Identity data: name, surname, postal code, and country

  • Contact data: email and telephone number

  • Technical data: login details, IP addresses, browser type and version, time zone settings, operating system, browser plug-in types and versions, and other technologies used to access our website (as detailed in our Cookies Policy)

  • Usage data: information on how you use our website

We do not collect special categories of personal data (e.g., ethnic origin, political opinions, religious beliefs, health data, genetic or biometric data).

3. How Do We Collect Your Data?

We collect personal data through:

· Website forms, email, telephone, or postal mail when you:

  • Request information about our campsite, directly or through the Campingred chain

  • Make a reservation at our campsite

  • Request a quote directly or through our forms

· Automated technologies:

We automatically collect technical data about your equipment and browsing behaviour through cookies or similar technologies. More details appear in our Cookies Policy.

· Third parties:

  • Google (outside the EU): analytical and search data

  • Social networks (Facebook), outside the EU

  • Campingred, located in Spain

4. Purpose and Legal Basis for Processing

Your personal data may be used for:

– Booking management between CAMPING LAS LOMAS and you – Newsletter subscription (with explicit consent)

You may also consent to receive the Campingred chain’s newsletter:

Restaurante Las Lomas, S.A. CIF: A-18.040.196 Address: Ctra. Güejar-Sierra km 6.5, s/n, 18160 Güejar Sierra (Granada) Email: info@campinglaslomas.com

Campingred legal information: https://www.campingred.es/nuestros-campings.html Legal Notice: https://www.campingred.es/aviso-legal/aviso-legal.html Privacy Policy: https://www.campingred.es/aviso-legal/politica-de-privacidad.html

– Legal obligations, such as providing guest identification to law enforcement – Legitimate interest, such as sending you booking confirmations or invoices

You may revoke consent at any time by emailing info@campinglaslomas.com. To unsubscribe from Campingred communications: dpo@campingred.es

Table of Purposes and Legal Basis

(Translated faithfully)

Reservations / Quotes

  • Name, Surname, Country → Contract formalisation

  • Postal Code, Phone → Consent

  • Email → Legitimate interest

Newsletter subscription (Camping & Campingred)

  • Email → Consent

Reservation information requests

  • Reservation number → Contract

  • Surname → Consent

Online Check-in

  • Email → Contract

  • Reservation Number → Consent / Legitimate interest

Commercial communications Only if expressly requested. Unsubscribe at: info@campinglaslomas.com For Campingred: dpo@campingred.es

Retention period:

Data will be stored as long as necessary to meet the purpose for which they were collected and to determine possible liabilities.

5. Your Data Protection Rights

You may contact CAMPING LAS LOMAS at info@campinglaslomas.com or at its postal address, attaching a copy of your ID, to exercise:

  • Right of access

  • Right to rectification and deletion (right to be forgotten)

  • Right to restrict processing

  • Right to object

  • Right to data portability

For Campingred rights: dpo@campigred.es

You may also use AEPD templates and file a complaint with the Spanish Data Protection Agency.

We may request additional information to confirm your identity. We respond within 1 month, extendable for complex cases.

6. Data Transfers for Service Provision

We may share your data with:

  • IT and system administration providers

  • Professional advisers (lawyers, auditors, insurers)

  • Campingred (technological support)

All processors comply with GDPR and process data only under our instructions. You may request a full list via info@campinglaslomas.com.

7. Data Security

We use appropriate security measures to prevent unauthorized access, loss, alteration, or disclosure of your personal data. Access is restricted to staff and third parties with a business need, under confidentiality duty.

In case of a security breach, we will notify you and the Supervisory Authority as required by GDPR articles 33 and 34.

Dirección

Carretera de Güejar Sierra , Km. 6,5

18160 Güejar Sierra (GRANADA) EspañaTeléfono. +34 958 484 742

mail. info@campinglaslomas.com

Registro

Nº Registro. CM/GR/0018
Categoría.

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